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Privacy Policy

Tecniagro is committed to protecting and respecting your privacy. This Privacy Statement describes your rights in relation to the information we process about you and the steps we take to protect your privacy.

1) Some terms to keep in mind.

First, let us indicate what words we use in this Statement.

In this Statement we will refer to you as “User” or “You”.

When we speak of “we” or the “Company” we refer to Tecniagro, domiciled at Concha Espina 67, Local 1B. 28016 Madrid, Spain. Tecniagro facilitates different activities related to the integral management of agro-agricultural operations and technical works related to forestry and agriculture; forestry works, farm enclosures, hunting reserve management, among others (“our activities”).

2) What personal data do we collect and use?

The personal information the company collects includes, but is not limited to, the following:

  1. Your name, surname, contact information: e-mail and telephone number.
  2. If you contact us, we may keep evidence of such communication;
  3. Any information you provide to us when you use our contact forms;
  4. We also collect information about visits to the Website/Portal, including, but not limited to, IP address, browser used, location, country, page views and other data communications and sources accessed. This information will make it easier for you to visit our website or Portal in the future;
  5. We may also collect information for marketing and analytical purposes, including information about your response to mailings, messages, calls and other marketing campaigns. We will send you marketing communications when you expressly consent to it. You may cancel such communications at any time;

3) Why do we use personal information about you?

The company collects and processes personal information for:

  • Get in touch with you.
  • Provide you with the company’s own services that you can see in products and services.
  • To further develop, test and improve our website/portal or other new or existing processes or services to better serve you;
  • To carry out statistical and analytical studies and research;
  • When necessary, comply with legal obligations;

4) What does the law say about it?

We are required by law to process your personal data on one of the legally permissible bases. The legal bases are as follows:

Consent: when you register on the Portal or on the website to benefit from our services You, through your free, specific, informed and unequivocal expression of will, either by a statement or a clear affirmative action, agree to the processing of your personal data;
Performance of a contract or the application of pre-contractual measures: where you are already working with or through Tecniagro, the processing we carry out for such purposes is based on the fact that the processing is necessary for the performance of a contract to which the data subject is a party;
Compliance with legal obligations: Sometimes processing is necessary for compliance with a legal obligation applicable to the controller or where the processing is necessary, public, tax, revenue or personal data protection authorities may ask us for personal information about you, provided that they provide us with a legal reason for us to disclose your information (e.g. prevention or investigation of a criminal offence). In such circumstances, we are required by law to provide the authorities with the aforementioned information.
Satisfaction of the legitimate interests of Tecniagro in the exercise of its right and that of its staff to be able to develop a business that does not harm your interests or fundamental rights and freedoms. Where such processing is necessary for the satisfaction of the company’s interests, we ensure that it is done in a manner that outweighs any individual interests. In this way, we ensure that these interests do not override the interests or fundamental rights and freedoms of the data subject.

5) Do you have to provide us with the personal information we have requested?

Although you are not required to provide us with personal information, if you do not provide it, we will not be able to help you and will not be able to provide any service.

6) How long do we keep your personal information?

Tecniagro may keep your personal information for up to 3 years since you registered or last interacted with us.

7) Do we disclose information to third parties?

As indicated above, we typically disclose your information to third parties. The purpose is to be able to achieve the objectives already indicated and we do so under the following circumstances:

  • To our suppliers. The supplier(s) will be subject to contractual and legal obligations to preserve data confidentiality and protect privacy and will only have access to data necessary for the performance of their functions: the most relevant suppliers are usually IT systems providers (who host or support our IT systems, which include information about you), security companies (who ensure the physical security of our buildings and therefore must know who is granted access to the building).
  • We will share information with those with whom we believe we are legally obligated, authorized or believe it is necessary, such as the government, regulators or law enforcement agencies, among others.

8) What are your rights?

  • Right to access and obtain a copy of personal information.
    You have the right to request information about whether we process any of your personal data. If so, you will have the right to access your personal information (via the Portal) and certain information about how it is processed. In some cases, you may ask us to provide you with an electronic copy of your information. In some circumstances you will also have the right to request the right to portability of your personal data, which means that we will provide such information to a third party upon your request.
  • Right to rectification of personal information.
    If you become aware that personal information we have about you is incorrect, you may ask us to update or correct that information. In any case, we encourage you to access the Portal yourself and update your personal information directly.
  • Right to oblivion or deletion of information.
    On certain occasions, you may have the right to request that your personal information be deleted. The request can be submitted at any time and Tecniagro will be the one to evaluate and substantiate whether your request should be granted. However, this right is subject to any legal requirements or obligations that may exist whereby we must retain your information. For those cases in which, in accordance with the standard, we determine that the request for cancellation of the data must be granted, Tecniagro will do so without incurring unnecessary delays. It should be noted that, once the information is deleted, the company will no longer be able to use it for the aforementioned purposes. In case you want to register again with the company, it will be necessary to provide the information again.
  • Right of opposition.
    To the extent that the company’s processing of your personal data is based on the legitimate interest of the company (and there is no other basis for the processing) or relates to marketing activities, you are entitled to object, on grounds relating to your particular situation, to the company’s processing of your data.
  • Right of limitation.
    In certain circumstances, you have the right to restrict the processing of your personal data. However, in some cases such limitation of processing may limit the services you may receive from Tecniagro.

If you wish to exercise any of these rights, please send an e-mail to [email protected].

When contacting you to exercise the aforementioned rights, the Company may ask you to identify yourself before proceeding with the request.

Finally, please note that you have the right to file a complaint with the competent data protection authority in your place of residence or work, or in the place where you believe an incident involving your personal information has occurred.

9) IP address and cookies

We collect information about your computer, including your IP address (if available), operating system and browser type for system administration. This is statistical data about users’ browsing actions and patterns, which do not identify you or any other interested party.

For the same reason, we will obtain information about your general internet usage by means of a cookie file, which is stored on your device. Cookies help us to improve the Web Site and offer better and more personalized content. For more information about the use of cookies on this website, please refer to our Cookie Policy. If you share your computer with others, please be advised that you should not select the “remember me” option when it is displayed on the Web Site.

10) Marketing

We will only send you marketing communications (“marketing”) by email if you have consented to us doing so. If you wish to receive marketing communications, you will be offered a box on the forms used to collect information, which you must check to consent to receive such communications. When we send you marketing communications via email, you may opt-out of receiving such communications by clicking on the “unsubscribe” or “unsubscribe” option in the email. In addition, you may exercise your right to opt-out at any time by contacting us at [email protected] providing the following information: your name, your email address, a telephone number and the marketing communications you would like to opt-out of.

11) How can you contact us?

For any questions or concerns regarding this Statement, for further information on how we protect information (e.g. when we transfer information outside the EU) and/or to contact the Data Protection Officer and the relevant local privacy officer, please send an e-mail to the following addresses: [email protected].

12) How do we handle changes to this Statement?

The terms of this Statement may change from time to time. We will post any relevant changes through the necessary notices, either on the website or by contacting us through appropriate channels.

This policy was last reviewed and updated on 3/7/2023.